Administrative Support Bilingue

Descripción de la oferta

Intake Coordinator
Location: Barranquilla, Colombia (100% On-Site Americas 3)
Schedule: Monday to Friday, 8:30 AM 5:00 PM (Arizona Time)

About the Role
Were looking for a proactive and detail-oriented Intake Coordinator to be the first point of contact for potential clients. In this role, youll play a key part in gathering essential case information, assessing eligibility, and ensuring a smooth onboarding experience for new clients. Your communication skills and ability to multitask will be essential in supporting our legal team and delivering excellent service.

Key Responsibilities
· Answer incoming calls and respond to client inquiries with professionalism and empathy
· Conduct initial client interviews to gather case details and assess case viability
· Accurately input and maintain client information in the case management system
· Guide clients through the intake process and explain next steps clearly
· Schedule consultations and follow-ups with attorneys and clients
· Coordinate with legal assistants and attorneys to ensure seamless case handoffs
· Ensure all documentation is complete and compliant with internal procedures

Qualifications
· 12 years of experience in customer service, administrative support, or legal intake
· Strong communication skills in English (Spanish proficiency preferred)
· Excellent attention to detail and organizational skills
· Comfortable using CRM or case management software
· Familiarity with legal terminology or personal injury law is a plus
· Empathetic, patient, and able to handle sensitive client information with discretion

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: administrativo, administrative, apoyo, support, soporte

Hace 3 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

Salarios