Agente de Servicio a cliente Barranquilla - Hiring bonus of 500k

Descripción de la oferta

Position Title: Intake Specialist
(1 year of CSR experience required and Hiring Bonus of 500K)

Salary: 2800.000 COPStart Date: January 6th, 2025

Schedule: Availability Monday to Sunday 7:00 am to 7:00 pm, 2 days off (It does not mean people will work from 7 to 7, it means the shift will be in that time frame, 7 - 5 / 8-6 / 9-7 / 10-8

Location: [SMART OFFICE - Cra 51b 80-58, Alto prado. Piso 21, BARRANQUILLA, ATLÁNTICO]

Essential Job Functionsü Confer with customers by telephone, email, and via SMS portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for SMS leads).ü Contact customers to respond to inquiries and process on-line hires.ü Performs other duties as needed guided by the management team.Knowledge, Skills, and Abilitiesü 1. Skill in completing multiple tasks at once.
ü 2. Skill in identifying and resolving customer problems.
ü 3. Skill in oral and written communication, including English and Spanish communications.
ü 4. Skill in operating office and technological equipment and software.
ü 5. Ability to communicate professionally with coworkers and customers.
ü 6. Ability to follow oral and written instructions
ü 7. Ability to organize daily activities of self and others and work as a team player.

Required Education and Experience1. High school diploma.NOTE: Approved candidates will sign up contract on December 23rd and will start on January 6th.

We offer:

- Hiring binus of 500k COP.
- Indefinite term contract, effective as of the 1st day of training.
- Stability and excellent work environment.
- Opportunity for job and professional growth.
- Access to psychological consultations and helpline.
- School of leaders, Excel courses , English course for a friend.
- Training for coaches (this strengthens your CV).
- Discounts with Smartfit, some restaurants and other brands.

Requerimientos

• Educación mínima: Educación Básica Secundaria

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente

Hace 2 días

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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