Business Services Consultant - Bilingual

Descripción de la oferta

We are seeking Business Services Manager

Place: Bogotá, Colombia

About the Role:

As a CBRE Business Services Manager, you will be responsible for providing Data Analytics information, administrative support, process improvement initiatives, and financial function support to FM area.

This role is responsible for providing data analysis support to areas of the business including operations, teams, job functions, and senior Latam management.

What do you need?

Bachelor's Degree preferred with 2 – 4 years of relevant experience. In lieu of a degree, a combination of relevant experience (4+ years) and other education (such as qualifications/diplomas, etc) will be considered.

What will you do?

Main functions:

Operations Management: Coordinates daily processes to ensure services are delivered on time and within budget.

Quality Assurance (SLA): Measures and monitors compliance with Service Level Agreements (SLAs), ensuring that promised standards are met for internal and external clients.

Process Optimization: Analyzes performance using data to identify bottlenecks and implement continuous improvements that reduce costs and increase productivity.

Strategic Liaison: Acts as a bridge between company management and operational teams, ensuring that the service area supports overall business objectives.

Deep knowledge in: data analysis and KPIs management

What will you do?

Act as liaison with business leaders, department managers, and other internal and external clients to forecast workload demand and project deliverables.

Work with business leaders to resolve conflicting priorities.

Lead by example and model behaviors that are consistent with CBRE RISE values.

Influence parties of shared interests to reach an agreement.

Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

Business functions, predominantly facilities management.

Analyze and use data to drive impactful changes and improvement

Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Required skills:

Confident and capable of presenting to client team; talking through regional performance on a monthly basis

In-depth knowledge of Microsoft Office products – Power BI preferable.

Extensive organizational skills with a strong inquisitive mindset.

Critical thinking/analytical mindset

Data driven with the ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Management skills to motivate team impact on quality, efficiency, and effectiveness of the performance function.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems


Why CBRE?

By joining CBRE, you become part of the world leader in commercial real estate services and investment, helping businesses and individuals thrive. We are dynamic, decisive, and forward-thinking professionals who make a significant impact.


Our collaborative culture is built on our shared values:

Respect, Integrity, Service, and Excellence, and we value the diversity of perspectives, backgrounds, and skills within our team. At CBRE, you have the opportunity to reach your full potential. Our hiring values: At CBRE, we are committed to fostering a culture where everyone feels part of the community. We value diverse perspectives and experiences and welcome all applications.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 3 años de experiencia
• Idiomas: Inglés
• Personas con discapacidad: Sí

Palabras clave: negocio, business, consultor

Ayer (actualizada)

Acerca de CBRE COLOMBIA S.A.S

CBRE es la empresa líder a nivel mundial en consultoría, comercialización y servicios inmobiliarios. Posicionada como líder en la mayoría de los centros de negocio claves del mundo, cuenta con una red de más de 370 oficinas y más de 52,000 empleados en más de 60 países, incluyendo socios y oficinas afiliadas. CBRE proporciona conocimiento, experiencia y recursos a inversionistas, desarrolladores, propietarios e inquilinos, así como a compañías de cualquier tamaño en cualquier parte del mundo cuy...

CBRE es la empresa líder a nivel mundial en consultoría, comercialización y servicios inmobiliarios. Posicionada como líder en la mayoría de los centros de negocio claves del mundo, cuenta con una red de más de 370 oficinas y más de 52,000 empleados en más de 60 países, incluyendo socios y oficinas afiliadas. CBRE proporciona conocimiento, experiencia y recursos a inversionistas, desarrolladores, propietarios e inquilinos, así como a compañías de cualquier tamaño en cualquier parte del mundo cuyas necesidades son generales o específicas.

Sea local, regional, nacional o global, CBRE aplica su experiencia, inteligencia y recursos para ayudar a los clientes a tomar decisiones inteligentes y de negocio en bienes inmuebles.

Esto se traduce en proveer a nuestra gente, y a nuestros clientes, de la información requerida para anticipar oportunidades en el mercado, detectar ventajas competitivas y ejecutar las mejores estrategias posibles en bienes raíces.

Nuestras Principales Fortalezas
• La marca de más prestigio y reconocida en el mercado.
• Profesionales líderes en cada mercado a través de las líneas de negocio y áreas geográficas.
• Líneas de servicio sin comparación y con la mayor cobertura geográfica.
• Clientes fieles y diversos.
• Capacidad y disposición de invertir en nuestros profesionales

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