Chat Customer Service Representative

Descripción de la oferta

An important BPO company is looking for a customer service agent for a sports organization in the United States. We are seeking candidates with B2 level English skills, both written and conversational, and excelents abilities to perform the following functions VIA CHAT:

-Assist customers with product selection, placing orders, and answering questions about
products, policies, and services.
-Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
-Process payments accurately and efficiently, ensuring that all transactions are completed
correctly.
-Resolve customer complaints quickly and effectively.
-Provide feedback on customer service trends and suggest improvements.

Benefits:
-2 consecutive days off
- Bonus at the 3 month mark!
-Monthly performance incentives

Working conditions
-Job Type: Onsite in BARRANQUILLA
-Schedules: 8 hours Monday to Sunday - between 7am to Midnight. 1 hour for lunch.
-2 training schedules based on your needs AM & PM
-Indefinite Contract

Requirements:
-B2 English and above
-High School Diploma
-Excellent verbal and written communication skills
-Exceptional customer service, active listening, and verbal and written communication skills,
professional chat handling skills
-BPO experience is a plus

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 2 días (actualizada)

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GRUPO LOGIS - LOGISTICA LABORAL S.A.S. Brinda la mejor experiencia en soluciones de RRHH Y servicios de Outsourcing; la opción mas completa y segura para tercerizar procesos.
Desde los servicios temporales de Grupo Logis- Logistica Laboral S.A.S. gestionamos el capital humano, resolviendo las necesidades de selección, contratación,administración de la nomina, seguridad social y asesorías jurídica.
Realizamos una continua y permanente atención personalizada de cada uno de los reque...

GRUPO LOGIS - LOGISTICA LABORAL S.A.S. Brinda la mejor experiencia en soluciones de RRHH Y servicios de Outsourcing; la opción mas completa y segura para tercerizar procesos.
Desde los servicios temporales de Grupo Logis- Logistica Laboral S.A.S. gestionamos el capital humano, resolviendo las necesidades de selección, contratación,administración de la nomina, seguridad social y asesorías jurídica.
Realizamos una continua y permanente atención personalizada de cada uno de los requerimientos de nuestros clientes, generando un factor de diferenciación en calidad y servicio.

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