Information Technology Consultant

Descripción de la oferta

At Vitech Consulting, we are looking for an IT Consultant with excellent English communication skills and a strong customer service orientation. This role is ideal for tech-savvy individuals who enjoy solving problems, supporting users, and working in a dynamic, international environment.

As an IT Consultant, you’ll be part of a collaborative team that interacts with global clients, provides technical support, documents solutions, and ensures a great user experience.

Responsibilities
As a member of our team, you will:
- Take on a wide variety of tasks involving client interactions.
- Listen to client issues, document them, and coordinate a timely resolution.
- Work across a diverse set of computers, devices, servers, and applications.
- Diagnose and resolve desktop, software, and network problems related to functionality, connectivity, management, and monitoring, as well as other software and hardware issues.
- Document solutions and procedures in detail.

Qualifications
- Fluency in English is a must-have for this role, with a minimum requirement of C1 level proficiency.
- At least one year of experience in the field of IT.
- Strong customer service skills.
- Ability to explain technical issues to non-technical users in English.
- Solid knowledge of operating systems, desktop applications, email clients, and basic networking.
- Ability to manage and track a variety of technical and administrative tasks simultaneously.
- High attention to detail.
- A valid passport is required.

What We Offer
- Competitive salary with all benefits required by Colombian law.
- Startup environment with an inclusive, collaborative culture.
- A hybrid work model (combination of remote and in-office work).
- Excellent opportunities for learning and professional growth.
- Extensive training in tech and business tools.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Mac OS, Windows, Servidores de E-mail, Servidores Web, Consultoría, Gestión del Tiempo, Ingeniería, Networking, Resolución de problemas, Servicio al cliente, Soporte al cliente, Tecnología, Tecnología de la información, Trabajo en equipo, Microsoft Office, Redes, Internet, Cloud Computing

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: informacion, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, consultor

Hace más de 30 días

Acerca de Vitech Consulting

En Vitech Consulting nos dedicamos a impulsar la agilidad, dinamismo y eficiencia de las empresas. Ofrecemos nuestra experiencia, recursos y conocimientos a través de servicios de TI, consultoría y marketing en línea. Esto permite que las empresas se desliguen de las tareas tediosas y se concentren en expandir sus negocios.