Descripción de la oferta

RedValley, the fast-growing company in Medellín, is looking for an English-speaking, proactive, and strategic, Lead Nurturing Specialist to join our boutique gym fitness client. As a Lead Nurturing Specialist you will specialize in lead nurturing with the goal of converting sales leads into customers. The Lead Nurturing Specialist is responsible for handling all inbound traffic, converting that traffic into new leads, and providing regular reporting activities.



Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.



What You'll Do

Sales to consumers, including education of services, identifying their needs, conversion, cross-selling, and up-selling.

Taking and updating payment information, as necessary.

Contact clients to obtain missing information or answer queries.

Maintain and coordinate schedules, appointments, and calendars

Coordinating and scheduling sessions with trainers and clients and adding to appropriate calendars.

Commitment to constantly improving the customer experience.

Maintain and update sales and customer records in CRM

Develop monthly sales reports.

Create spreadsheets, presentations, and marketing materials.

Prepare and update key sales promotion calendars and spreadsheets; track promotional spending and keep organized records of all promotional spending.

Communicate important feedback from customers internally.

Ensure sales targets are met and report any deviations.

Stay up-to-date with new services and features.



What You'll Bring To The Team

Proven work experience as a Sales Administrator, Sales support agent, or similar roles.

Hands-on experience with CRM software & Google Suite (GSheets in particular).

Understanding of sales performance metrics.

Excellent organizational and multitasking skills.

A team player with a high level of dedication and a goal-driven attitude.

Ability to work under deadlines.

Advanced to native proficiency in English (written, spoken, comprehension)



We Offer You

Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.

Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).

One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.

Private health insurance for you plus a family member.

Rotative schedule: Monday to Saturday or Sunday to Friday and then a full weekend off.

The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín.

Subsidized breakfast & lunch at our very own RedValley Café.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Atención al cliente, Gestión de ventas, Servicio al cliente, Ventas
• Disponibilidad de viajar: No
• Disponibilidad de cambio de residencia: No

Palabras clave: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, especialista, ventas, cambaceo, servicio

Hace 4 días (actualizada)

Acerca de RED VALLEY S.A.S.

RedValley es un holding que ofrece una cobertura de 360 grados para nuevas y antiguas compañías. Nos enfocamos en ayudar a startups a mejorar su compañía y ayudarlos a alcanzar el éxito. RedValley es la compañía madre de empresas como Covalentte, LeadTeam, RVStaffing, Docucol, SmartCoffee entre otros.