Operador Call center - Bilingue

Descripción de la oferta

Descripción del cargo:
Buscamos un/a Operador/a de Call Center Bilingüe para unirse a nuestro equipo de servicio al cliente. Si eres una persona dinámica, con habilidades comunicativas excepcionales y dominas el idioma inglés, ¡queremos conocerte!

Funciones principales:

Gestionar llamadas entrantes y salientes para brindar soporte a clientes.
Resolver dudas, quejas o solicitudes de manera efectiva y cortés.
Realizar seguimiento a casos específicos cuando sea necesario.
Documentar interacciones con clientes en nuestro sistema.
Cumplir con los indicadores de desempeño establecidos.
Requisitos:

Nivel de inglés: B2/C1
Excelentes habilidades de comunicación verbal y escrita.
Manejo básico de herramientas informáticas.
Disponibilidad para trabajar presencialmente en Cúcuta.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Servicio al cliente

Palabras clave: operator, operario, operator, callcenter, teleoperador, telefonista, telephonist, telefonico

Ayer (actualizada)

Acerca de AV Marketing Group S.A.S.

AV Destinations was founded in 2008 to provide Customers around the world with the best travel agency services. Our team of experienced agents have always been passionate about making people happy, and what better way than to help them get to their dream destination?

Our number 1 priority is to provide superb customer service. Since our establishment, we have provided our clients with all the travel services they need to ensure a memorable, hassle-free vacation. Whatever type of trip ...

AV Destinations was founded in 2008 to provide Customers around the world with the best travel agency services. Our team of experienced agents have always been passionate about making people happy, and what better way than to help them get to their dream destination?

Our number 1 priority is to provide superb customer service. Since our establishment, we have provided our clients with all the travel services they need to ensure a memorable, hassle-free vacation. Whatever type of trip you are looking to take, we’ve got you covered. Get in touch today and we’ll take care of the rest.