Senior Mortgage Operations and Executive Assistant - Bilingual EN/ES, U.S. Mortgage Experience, Remote

Descripción de la oferta

Company: Keck Capital
Location: 100% Remote — Colombia Preferred
Schedule: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time
Compensation: Starting at $3,000 USD/month + closed-loan bonuses
Language: Fluent English & Spanish REQUIRED
Experience: Prior U.S. mortgage experience REQUIRED
Position: Full-time, long-term

ABOUT KECK CAPITAL

Keck Capital is a boutique U.S. mortgage brokerage and private lender providing creative financing solutions for real estate investors, builders and homeowners.

We are looking for an experienced Senior Mortgage Operations & Executive Assistant to work directly with the CEO and serve as her operational right hand.

This is NOT a general Virtual Assistant position and it is NOT a traditional Loan Processor position where you independently own the entire pipeline.

The CEO will remain actively involved in loan structure, lender selection, negotiations and major decisions. Your responsibility is to make sure the administrative and operational side of every loan is organized, updated and moving forward without requiring constant reminders.

We are offering above-market compensation because we want someone experienced, highly organized, proactive and dependable.

WHAT YOU WILL DO
You will help manage the day-to-day operational flow of the mortgage business, including:
--Monitor and organize the CEO’s email inbox
--Identify urgent items and outstanding follow-ups
--Answer incoming business phone calls and take detailed messages
--Communicate professionally with borrowers, lenders, title companies, insurance agents and other third parties
--Send loan applications and documents through DocuSign
--Order appraisals and track appraisal status
--Request title, insurance and other required documents
--Collect borrower documentation
--Save and organize documents into the correct loan folders
--Upload documents into lender portals
--Organize loan conditions and supporting documentation
--Track outstanding conditions and follow up until received
--Update Airtable/CRM and internal loan tracking systems
--Maintain accurate notes, checklists and loan statuses
--Make sure closing documents, settlement statements/HUDs, insurance, title documents and funding confirmations are properly saved
--Assist with closing and post-closing administrative tasks
--Draft emails and correspondence
--Handle miscellaneous executive and administrative tasks as needed

WHAT WE ARE LOOKING FOR
You must be:
--Proactive. You should notice what needs to be done before being asked.
--Extremely organized. Documents, emails, follow-ups and deadlines cannot fall through the cracks.
--Detail-oriented. Small mistakes in mortgage lending create large problems.
--Comfortable with technology. You will work across multiple portals, CRM systems, email, cloud storage and DocuSign.
--A strong communicator. You must communicate clearly and professionally in English with U.S. clients and business partners.
--Accountable. If something is assigned to you, you own the follow-up until it is complete.

REQUIRED EXPERIENCE
--Prior experience working in the U.S. mortgage industry
--Understanding of mortgage terminology and common loan documents
--Experience communicating with borrowers and third-party vendors
--Professional fluency in English and Spanish
--Strong written English
--Excellent organization and attention to detail
--Ability to work independently without constant supervision
--Experience with mortgage processing, private lending, DSCR, non-QM, construction lending, Airtable, DocuSign or lender portals is strongly preferred.

THIS ROLE IS NOT FOR YOU IF
--You need constant instructions to know what to work on next
--You regularly miss emails or forget follow-ups
--You are uncomfortable making phone calls
--You have no U.S. mortgage experience
--You are looking for a basic data-entry or general VA position
--You struggle working independently in a fast-moving environment

SCHEDULE & COMPENSATION
--Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time
--Starting compensation is $3,000 USD per month, plus bonuses based on closed loans.
--This is a long-term position with significant opportunity for growth and additional responsibility for the right person.

IMPORTANT: Professional fluency in both English and Spanish is required. The interview and all application materials will be completed in English.

Requerimientos

• Educación mínima: Educación Básica Primaria
• años de experiencia
• Idiomas: Español ,Inglés
• Conocimientos: Comunicación, Responsabilidad, Administración, Adobe acrobat reader, Avaluos, Bilingüe, Conocimiento de materiales de construcción, Software de gestión, Soporte al cliente, Soporte remoto, Concentración, Comunicación con el cliente, Resolución de problemas del cliente, Servicio al cliente de seguros, Administración de pequeñas empresas, Administración financiera, Responsabilidad de la gestión

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: senior, sr, operaciones, directivo, mando, gobierno, regencia, executive, managing, ejecutivo, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, casa, remoto, remote, teletrabajo, home

Hace más de 30 días

Acerca de Keck Capital

Keck Capital is a boutique mortgage brokerage specializing in creative financing solutions for real estate investors, builders, developers, and business owners. We offer construction loans, fix-and-flip financing, DSCR loans, bridge loans, HELOCs, non-QM lending, SBA loans, and other customized financing options through a wide network of lending partners.