Virtual Receptionist - Night Shift

Descripción de la oferta

Block LLP is a law firm based in Los Angeles, California. We are looking for a Virtual Receptionist to answer incoming client calls, gather information, and transfer them to the proper department. This person should be highly organized, a great communicator, and fully fluent in English.

Schedule:
Overnight schedule, 8pm - 5am PST, 5 - 7 days per week (depending on availability)

Responsibilities:
- Answer incoming client calls in a friendly and professional manner
- Ask basic questions to understand the purpose of the call
- Accurately transfer calls to the correct department or individual
- Take messages when needed and ensure timely follow-up
- Maintain a clear understanding of team roles and responsibilities to route calls efficiently
- Additional administrative tasks as needed

Qualifications:
- English certification of C1 or C2 strongly preferred
- Previous experience in customer service
- Excellent communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• años de experiencia
• Idiomas: Inglés
• Conocimientos: Adaptación al cambio, Servicio al cliente, Administración, Call Center

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: recepcion, receptionist, recepcionista, noche, night, nighttime, nocturno

22 de agosto (actualizada)

Acerca de BLOCK LLP

Block LLP is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We pride ourselves in our fun and collaborative work culture and our commitment to excellent service.