Account Manager – Direct Buyers - Remote, Central time.

Descripción de la oferta

Account Manager Direct Buyers About Roofs in a Box Roofs in a Box is a U.S.-based virtual staffing company that connects top LATAM professionals with growing American businesses in specialized industries. We focus on long-term placements, performance accountability, and operational excellence. For this role, you will work directly with our client, a U.S.-based performance marketing agency located in Central Time that specializes in lead generation across multiple insurance verticals. The company operates with a strong focus on data, campaign optimization, buyer performance, and revenue growth. Role Summary The Account Manager is responsible for managing and growing relationships with direct lead buyers (advertisers) and publishers across multiple insurance verticals. This role ensures buyers receive high-quality, compliant, and profitable traffic while maintaining alignment between buyer requirements and affiliate supply. The Account Manager acts as the primary point of contact for buyer performance, delivery, and optimization. Key Responsibilities Buyer Relationship Management: Serve as the primary contact for assigned direct buyers/advertisers and publishers Build strong, long-term relationships with decision-makers and media teams Conduct regular performance reviews and business check-ins Identify growth opportunities within existing buyer and publisher accounts Campaign & Performance Management Monitor lead volume, quality, CPL/CPA, and conversion metrics Ensure campaigns meet buyer KPIs and margin targets Optimize delivery based on buyer feedback and performance data Coordinate with internal traffic/ops teams to scale or adjust supply Onboarding & Launch Manage onboarding of new direct buyers from contract to launch Gather and document campaign requirements, targeting, and compliance specs Configure posting instructions, tracking, and acceptance criteria Test lead flow and ensure accurate routing and reporting before go-live Quality & Compliance Oversight Monitor lead quality and buyer acceptance rates Investigate discrepancies, rejections, or performance issues Coordinate returns, credits, or make-goods as needed Ensure buyer requirements are consistently enforced across affiliates Reporting & Forecasting Deliver weekly/monthly performance reports to buyers and leadership Track revenue, margin, and pacing against targets Forecast volume and scaling opportunities Maintain CRM/account documentation and notes Cross-Functional Coordination Align with other team members on buyer needs and feedback Work with Tech/Operations on integrations and tracking accuracy Partner with Finance on billing accuracy and reconciliation Support Sales with upsell and expansion opportunities Key Performance Indicators (KPIs) Buyer retention and satisfaction Revenue and margin growth from assigned accounts Lead acceptance rate / quality score Campaign launch speed and accuracy Discrepancy resolution time Volume delivery vs forecast Qualifications Required: 2+ years in affiliate marketing, lead generation, or digital advertising account management Experience managing advertiser/buyer relationships Strong analytical and performance optimization skills Understanding of CPL/CPA/CPC campaigns and lead funnels Excellent communication and relationship-building skills English proficiency C1+ (Professional Level) Required. Must be able to confidently communicate with U.S.-based buyers in meetings, reporting discussions, and performance reviews. Preferred: Experience with lead-gen verticals (home services, insurance, legal, finance, etc.) Familiarity with tracking platforms, CRMs, or ping/post systems Data analysis skills (Excel, dashboards, BI tools) Experience working with affiliates and direct advertisers simultaneously The ideal candidate is highly organized, data-driven, and relationship-focused. They understand how buyer economics, lead quality, and affiliate supply interact, and can proactively optimize campaigns to maximize both buyer ROI and company revenue.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 2 años de experiencia

Palabras clave: kam, account, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, buyer, buyers, purchaser, shopper, comprador, casa, remoto, remote, teletrabajo, home

Hace 6 horas (actualizada)

Acerca de LD CALL SERVICES SAS