Analista de operaciones y servicio al cliente / Inglés y Portugués avanzado

Descripción de la oferta

Job Purpose Serve as the key link between customers and internal teams, ensuring smooth order-to-delivery execution while delivering accurate, collaborative, and high-quality customer service. Eligibility & Skills Proficient in Microsoft Excel, with the ability to manage and analyze complex data sets. Bachelors degree in business, communication, or a related field strogly preferred. Minimum 2 years of experience in a high-volume Customer Service role; experience in the agriculture industry is highly desirable. Prior experience with SAP S/4HANA and Sales Force is preferred. Solid working knowledge of Microsoft 365 Office Suite, including Outlook, Word, and Teams. Exceptional time management and multitasking abilities; able to thrive in a fast-paced, deadline-driven environment. Excellent verbal and written communication skills; able to represent the company professionally in all customer interactions. Fluent Portuguese and English language. Strong collaboration skills; thrive in a team-oriented environment. Familiarity with agricultural terminology or industry practices is a plus but not required. Schedule: Monday to friday from 7 am to 6 pm 44 hours per week Salary based on experience, negotiable range 5.500.000 to 6.500.000 COP Permanent Contact On site in Bogotá

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• años de experiencia
• Idiomas: Inglés ,Portugués

Palabras clave: analyst, operations, operaciones, service, costumer, cliente

Ayer (actualizada)

Acerca de Gi Group Colombia

Gi Group es una de las compañías líderes en el mundo que brinda servicios para el desarrollo del mercado laboral. El grupo es activo y altamente experimentado en los campos de personal Temporal y Permanente, Outsourcing avanzado, Tercerización de servicios/procesos, búsqueda y selección, capacitación, Reubicación, y Consultoría de recursos humanos, entre otros, así como en una variedad de actividades complementarias de BPO y mejora de procesos.

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