Bilingual customer service agent - Calls, emails, and chats

Descripción de la oferta

Build your career in a global brand!

Join an international car rental company and become part of a fast-growing, dynamic operation where customer experience is the core of everything we do. This is more than a job - it’s a long-term career opportunity with stability, growth, and real benefits.

As a Customer Service Representative, you will be the voice of the company, supporting customers throughout their vehicle rental journey and creating exceptional service experiences through calls, emails, and chats.

What you will do

Deliver high-quality customer service through voice, email, and chat
Support customers with reservations, rentals, and service inquiries
Resolve issues with a solution-focused and empathetic approach
Build trust and loyalty through outstanding service
Represent a global brand with professionalism and excellence

What we need is:

Full time availability for an 24/7 operation
Advanced English skills
Willingness to work full on-site

We offer you:
40 hours per week workload
2 consecutive days off
Base salary: 2600000 COP
Legal transportation allowance (according to law)
Performance bonus Up to 500000 COP
Night transportation for shifts between 9:00 PM and 6:00 AM

Apply now!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 7 horas (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Salarios