Bilingual Customer Service Agent - In office in Bogota

Descripción de la oferta

Job Title: Bilingual Customer Service Agent (In-Office – Bogotá, Colombia)

Company: SS Logistics
Location: Bogotá, Colombia
Salary: Paid in USD
Employment Type: Full-Time (On-Site, 6 Days a Week)

SS Logistics is hiring! We’re looking for a fluent English-speaking Customer Service Agent to join our in-office team in Bogotá. You’ll be representing a U.S.-based Mobile Pet Grooming business by handling client communication, scheduling appointments, and ensuring excellent service delivery.

What You’ll Do:
• Manage inbound and outbound calls in English with professionalism and empathy.
• Assist customers with appointment booking and service inquiries.
• Enter and update client information accurately in our system.
• Learn and apply knowledge about our grooming services and processes.
• Work closely with team members and supervisors to maintain a high standard of service.


Requirements:
• Fluent English (spoken and written) — excellent communication is essential.
• Must have a valid work permit to work in Colombia.
• Age between 18 and 35 (all genders welcome).
• Ability to learn quickly and follow procedures.
• Basic computer and phone handling skills.



Job Details:
• Location: In-office position in Bogotá (not remote).
• Schedule: Monday to Saturday (6 days per week).
• Compensation: Paid in U.S. dollars.



Why Work With Us:
• Stable and professional office environment.
• Competitive pay in USD.
• Opportunity to grow within the company.
• Join a friendly, hardworking team supporting a unique and fast-growing business.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Español ,Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, oficina

Hace más de 30 días

Acerca de SS Logística