Bilingual customer service representative - Work at home

Descripción de la oferta

Job description
This is a full-time work at home role for a Customer Service Representative in Bogotá. The Customer Service Representative will be responsible for providing support to customers via phone and ensuring high levels of customer satisfaction.
Qualifications
Customer Service Representatives and Collections skills
Experience in maintaining Customer Satisfaction levels
Excellent Customer Service skills, with the ability to handle a high volume of customer inquiries
Strong focus on the Customer Experience, with the ability to problem-solve and think critically
Strong written and verbal communication skills in English
Ability to work well independently and in a team environment
Experience with Microsoft Office Suite and/or other customer service tools
Experience in a related field, such as sales, collections and retentions is a plus
Benefits
Indefinite contract
Base Salary $3.080.000
Uncapped bonuses
Opportunities for career advancement within the company.
Friendly and inclusive work environment.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, casa, remoto, remote, teletrabajo, home

Hace 8 horas

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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