Bilingual QA Analyst (CAVB)

Descripción de la oferta

**We are looking for a quality auditor for the Talent Acquisition process conducted by HR. The position focuses on auditing recordings of interviews between candidates and recruiters, analyzing the criteria to be met at each stage of the process, publishing scores and observations, processing and responding to appeals, and providing feedback to the team to achieve the main goal of reducing early turnover. This position is a replacement, so we share these observations to adjust the profile to a more ideal one.**

**Responsibilities:**

- Daily audits.
- Process weekly scores and observations.
- Timely update the quality scorecard.
- Receive and process appeals from recruiters.
- Provide feedback on findings and opportunities to make the process more efficient.
- Report daily status and progress to the QA Lead.
- Weekly team meeting with HR Manager and HR Coordinator to calibrate and adjust processes.

**Skills and Qualifications - Hard and Soft Skills:**

- English level B2 or higher, with strong listening skills.
- Assertive communication.
- Analytical capability.
- Punctuality and timeliness in reporting.
- Clear and legible written communication for any audience.
- Numerical aptitude as a starting point for analysis.
- Experience in Talent Acquisition is a plus.
- Willingness to assist people, as they will receive communication and questions from recruiters.

**Comments:**

- The candidate must have had previous job stability for at least 1 year or more.
- Experience of 6 months to 1 year as a recruiter/in recruitment and/or QA, with intermediate English focused on listening.
- Good analytical skills.
- Preferably over 25 years old, with good emotional management (can be assessed in the interview by placing them in a difficult situation and observing their reaction).

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• Idiomas: Inglés
• Edad: A partir de 25 años

Palabras clave: calidad, quality, qa, analista, analyst

Ayer (actualizada)

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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