Bilingual Scheduling - Healthcare Account

Descripción de la oferta

Join Our Global Healthcare Team!
Are you highly organized, detail-oriented, and fluent in English? Do you love solving puzzles and finding smart scheduling solutions? If so, this role is for you!
We are looking for a Bilingual Scheduling to join our team in Bogotá (on-site). Youll play a key role in optimizing caregiver schedules in the U.S. healthcare system, matching shifts with the right professionals based on client needs and caregiver preferences.
Key Responsibilities:
Review preferred hours from caregivers using internal scheduling software.
Match caregivers with open client shifts based on compatibility and availability.
Act as the key link between caregivers, clients, and internal staff.
Maintain accurate and timely records.
Provide timely updates on complaints, performance, or other issues.
Answer incoming calls and support customer service when needed.
Requirements:
High school diploma required (Associates degree preferred)
Fluent English (B2+/C1 level written and spoken)
Previous experience in scheduling, call center, or customer service is a plus
Comfortable working with computers and scheduling platforms
Excellent attention to detail, communication, and problem-solving skills
What We Offer:
Competitive salary + full legal benefits
Stable job with professional growth opportunities
Paid training
Dynamic and supportive work environment
Rotating schedule (including some weekends and evenings)
Location: Barranquilla On-site
Schedule: 7:00 am a 6:00 pm
If you enjoy working in a fast-paced environment and making an impact through efficient coordination, apply now and become part of a team that connects people with care!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: kam, account, cuentas

Hace 14 horas (actualizada)

Acerca de SGF Global