Bogota/ Bilingual Advance English and Tech Support Experience Needed/ On Site - Weekends OFF

Descripción de la oferta

Join our team and be a part of an exceptional customer service and technical support experience! We are currently seeking bilingual professionals with advanced English proficiency and a background in tech support to join our on-site call center.

*Responsibilities:*
1. Provide top-notch technical support to customers in English through phone calls and various communication channels.
2. Diagnose and efficiently resolve technical issues, ensuring customer satisfaction.
3. Clearly communicate solutions and instructions to customers.
4. Document all interactions accurately and thoroughly in our system.

*Requirements:*
1. Advanced proficiency in spoken and written English.
2. Previous experience in technical support, preferably in a call center environment.
3. Solid knowledge of hardware and software to address diverse technical issues.
4. Exceptional communication skills and empathy.

*Benefits:*
1. Dynamic and collaborative work environment.
2. Professional development and growth opportunities.
3. Competitive salary and performance bonuses.

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Palabras clave: tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, apoyo, support, soporte

Hace 16 horas (actualizada)

Acerca de Concentrix

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through te...

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.

Salarios