Case consultant (Personal Injury Experience) CV

Descripción de la oferta

Position Title: Case consultant
Location: Remote

Shift days, hours and time zone:  Monday to Friday 12:00 PM- 9:00 PM EST with an hour break 4:00-5:00 PM EST and two 15minute breaks

Job description:  This position is for a case consultant. This staffer will primarily handle new intakes for all case types and will also be expected to handle reception calls and data entry assignments. Case consultants also signup qualified intakes and verbally decline unwanted intakes, within parameters set. 12:00 PM- 9:00 PM EST with an hour break 4:00-5:00 PM EST and two 15minute breaks . Monday-Friday Bilingual Spanish/English Can work remotely if the person has acceptable internet connection for phone VoIP. Work experience- At least 2 years in a remote/work from home position. Sales and client services is important. Required Traits- Client focused. Tech savvy. Detail oriented. A problem solver. Quick typer (we speak and type simultaneously). Excellent written and verbal communication. Adaptable to change (procedures, software, etc.). Wishlist- Former intake specialist or working at a car insurance company.
Responsabilities:  This staffer will primarily handle new intakes for all case types and will also be expected to handle reception calls and data entry assignments. Case consultants also signup qualified intakes and verbally decline unwanted intakes, within parameters set.
Skills and qualifications - Hard and soft skills: Client focused. Tech savvy. Detail oriented. A problem solver. Quick typer (we speak and type simultaneously). Excellent written and verbal communication. Adaptable to change (procedures, software, etc.). Wishlist- Former intake specialist or working at a car insurance company.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional

Palabras clave: consultor, staff, empleado, trabajador, worker, employee, personal

Hace 6 horas

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