Case Manager (Remote in Colombia)

Descripción de la oferta

We are currently seeking a personable, organized, and detail-oriented individual for a Case Management position. This position involves assisting their team’s paralegal and attorney in helping to navigate our client through all of the stages of their personal injury case.

As with all our positions, we work as a team and team members may be called upon to assist in other departments within our company.



Responsibilities

· Inputting client information into our database

· Scheduling appointments with clients

· Entering and updating client information in our computer system

· Organizing and completing necessary documentation, monitoring case statuses, and assisting clients

· Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents

· Conducting regular correspondence with clients and providing them with updates on the status of their case

· Maintaining client confidentiality

· Updating client information in our computer system

· Communicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices

· Ordering and obtaining client medical records

· Analyzing and summarizing medical record



Qualifications

· Associates Degree Required, Bachelor's Degree Preferred

· Must be able to successfully complete and pass each phase of our in-house training program (12 Paid weeks)

· Experience working with Microsoft Office programs

· Positive attitude and the willingness to go above and beyond for our clients and team

· Personable, with excellent communication and customer service skills

· Able to multitask in a fast-paced environment

· Comfortable interacting with clients, team members and attorneys

· Strong phone and computer skills

· Strong attention to detail

· Team player

· Ability to stay focused and organized

· Ability to learn on-the-job and think on your feet

· Ability to meet strict deadlines

· Experience working with Microsoft Office programs

· Administrative writing skills

· Must be available to work weekdays, weekends and day/night shifts.



Please submit your resume in English

Level English required: B2-C1

Direct and indefinite-term contract

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• 1 año de experiencia
• Idiomas: Inglés
• Personas con discapacidad: Sí

Hace más de 30 días

Acerca de TOP NOTCH REMOTE SOLUTIONS SAS