Collections Representative

Descripción de la oferta

We’re Hiring! Bilingual Collections / Accounts Receivable Representative

Location: Viva Envigado – 100% On-site

Schedule: Monday to Friday | 45 hours per week | Office hours

Salary: $2,525,000 + performance bonus + legal benefits

Contract: Indefinite term

About the Role

At iQor Colombia, we are looking for Bilingual Collections / Accounts Receivable Representatives to support an important U.S. financial services line.

In this role, you will help ensure accurate billing, timely invoice follow-ups, and professional customer communication, mainly through email and occasional calls.

If you are detail-oriented, proactive, and comfortable working in English with international clients, this opportunity is for you.

What You’ll Do

Review and process customer invoices daily to ensure accuracy and timely delivery.
Monitor accounts receivable balances and identify discrepancies.
Follow up on outstanding invoices via email or phone to support timely payments.
Document all customer interactions clearly after each communication.
Collaborate with internal teams to resolve billing issues and improve the customer payment experience.
Stay proactive in managing follow-ups and maintaining strong client communication.

What We’re Looking For

Previous experience in collections, accounts receivable, or billing support.
English level B2 (written and conversational).
Strong communication and customer service skills.
Detail-oriented with the ability to track financial information accurately.
Basic proficiency in Microsoft Office (Excel, Word, Outlook).
Availability to work on-site in Envigado.


Benefits

Competitive salary + performance bonus
Indefinite-term contract
On-site work at Viva Envigado Shopping Center
Office schedules:
7:30 a.m. – 5:30 p.m.
8:30 a.m. – 6:30 p.m.
Weekends off (Saturday & Sunday)
VIP employee discounts at the shopping center
Career growth opportunities within iQor
Free Wellness Suite: medical, mental, financial, and veterinary support

Join iQor and grow your career in a global company supporting international clients.

Apply now and become part of our team!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Cobranza, Servicio al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante

Hace 5 horas (actualizada)

Acerca de iQor Colombia

We combine real people and powerful tech to create next-level customer experiences — all with a people-first culture that grows with you.

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