Communication Agent Operations Assistant - Remote

Descripción de la oferta

- Guest Communication
- Serve as the main point of contact for guests via phone, SMS, and internal platforms.
- Assist with check-in/out coordination, reservation changes, and real-time guest needs.
- Document and follow up on guest issues using our property management system.
- Operations & Executive Support
- Assist the BI Analyst (your direct lead) with daily task tracking, documentation, and team coordination.
- Help improve communication processes and SOPs across teams.
- Support internal communication by drafting messages, reminders, or follow-ups.
- Keep track of project timelines, due dates, and action items.
- Provide insights or ideas on guest experience improvements.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Hace 4 días

Acerca de EXO SOLUTIONS

We’re a young and talented group of entrepreneurs and engineers with a groundbreaking idea designed to contribute towards a better tomorrow. We provide smart solutions for companies of all sizes and pride ourselves on our unparalleled, dedicated service. At Exo Colombia, we believe that the right understanding and technological edge can lead companies towards a successful future. Contact us today to set up a meeting with one of our sales representatives.

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