Compliance and Incident Management Specialist - Presencial

Descripción de la oferta

RESPONSIBILITIES

- Support end-to-end compliance case management including initial review, fact gathering, documentation, and timely routing to appropriate teams.
- Translate and document compliance-related concerns raised by Spanish-speaking employees or store managers.
- Maintain accurate case records in the incident management system (date, reporter details, case notes, disposition).

QUALIFICATIONS

- 2–3 years of experience in Compliance, Incident Management, HR Operations, or Case Management supporting the US.
- Experience with I-9/E-Verify, hotline cases, documentation audits, and HR compliance processes preferred.
- Working knowledge of HRIS, incident management tools, and US compliance workflows, including I-9 and E-Verify basics.
- Strong documentation, audit, and attention-to-detail skills.
- Bachelor’s degree in a related field

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 3 años de experiencia
• Idiomas: Inglés

Palabras clave: especialista

Hace 4 días (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Salarios