CS Design and Social Media Specialist

Descripción de la oferta

Job Description

We're seeking a multitalented and creative individual to join our team as a Customer Support, Design & Social Media Specialist. This hybrid role is perfect for someone who enjoys helping others while also having a passion for design and digital communication.

As a key member of our team, you’ll provide exceptional customer support via phone and chat, while also contributing to our social media presence and visual content creation. Your responsibilities will include ensuring professional and helpful customer experience, creating engaging content, supporting community engagement, and maintaining brand consistency across platforms such as Facebook and LinkedIn.

Key Responsibilities:

• Provide customer support via phone and chat, ensuring a high level of service and professionalism.
• Create visually appealing designs for social media posts, marketing campaigns, and internal use.
• Manage and schedule posts across Facebook and LinkedIn.
• Assist with community engagement, responding to comments/messages on social channels.
• Collaborate with the marketing team on branding and creative initiatives.
• Maintain accurate customer support records and provide feedback to improve service.
• Other tasks as assigned.

Requirements:

• Bachelor’s degree in communications, Marketing, Graphic Design, or a related field required.
• Bilingual abilities required (English B2+ or above is mandatory).
• Experience in graphic design (Canva, Photoshop, or similar tools).
• Familiarity with social media management (Facebook, LinkedIn).
• Ability to multitask between customer support duties and creative projects.
• Organized, detail-oriented, and proactive.

Axiom Connected Benefits:

• Base salary: $4.000.000 COP
• Full-time position.
• 40 hours a week
• Up to $600,000 COP in benefits
• Career growth opportunities
• Position will have the option to be hybrid remote after 60 days of onsite training.


Please attached your CV in English

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés
• Conocimientos: Gestión de redes sociales, Marketing, Microsoft office, Redes sociales, Servicio al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: diseno, design, smo, social, red, community, medios, media, especialista

Hace 15 horas (actualizada)

Acerca de Axiom Connected SAS

Axiom Connected SAS is a digital-first customer experience focused company with in-depth knowledge and understanding of the automotive finance & insurance industries. Our Bogota Location will serve as a Contact Center to provide customer Support to our U.S. based Clients.