Customer Service Agents and Sales Agents - B2B (U.S. Clients)

Descripción de la oferta

We’re Hiring!
Customer Service Agents and Sales Agents – B2B (U.S. Clients)
Company: Valent Legal Solutions LLC (U.S.-based Staffing Company)
Location: Medellín, Colombia (Hybrid – 4 days remote / 1 in-office)
Schedule: Full-time | U.S. business hours (East Coast)
Compensation: Base Salary + Wellness Allowance $3.250.000 COP
Additional: Annual Bonus
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About Valent Legal Solutions LLC
Valent Legal Solutions LLC is a fast-growing international staffing company that partners with U.S. B2B clients. We connect exceptional Colombian talent with professional service companies across the United States, creating stable, long-term remote career opportunities.
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OPEN POSITIONS
We are currently hiring two different profiles to support a U.S.-based construction equipment company:
1. Customer Service Agent
Focused on customer support and service operations.
Responsibilities:
• Handle inbound calls, emails, and chats from U.S. customers
• Provide information on products, availability, pricing, and delivery timelines
• Create and manage service tickets in the CRM
• Assist customers with basic troubleshooting and inquiries
• Escalate complex cases to the appropriate teams

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2. Sales Agent (Inside Sales)
Focused on outbound and inbound sales activities.
Responsibilities:
• Conduct outbound calls to contractors and distributors
• Qualify leads and manage the sales pipeline
• Prepare and follow up on quotes and proposals
• Negotiate pricing and close deals
• Log all sales activities in CRM systems
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General Requirements (Both Roles)
• English level B2–C1 (spoken and written)
• Experience in Customer Service, Sales, or BPO environments
• Strong communication skills
• Stable internet connection and professional remote setup
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Preferred Qualifications
• Experience supporting U.S. B2B clients
• Background in construction, industrial, or technical industries (a plus)
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Why Work With Us?
• Wellness Allowance
• Referral Bonus: $300,000 COP
• Annual bonuses (Christmas dinner )
• Long-term placement with a U.S. company
Remote Policy:
After one year of successful performance, the role may transition to fully remote.
Work Environment:
Hybrid model with weekly in-office day at a modern co-working space in Poblado

Requerimientos

• Educación mínima: Educación Básica Secundaria
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, ventas, cambaceo, sales

Ayer (actualizada)

Acerca de Valent Legal Solutions LLC

La empresa se especializa en servicios remotos de apoyo legal bilingüe, conectando a clientes con profesionales que brindan asistencia legal y administrativa desde ubicaciones remotas. Su oferta se enfoca en proveer asistentes legales virtuales, gestores de casos, atención al cliente y apoyo administrativo, con la ventaja de talento bilingüe (inglés-español) para atender las necesidades de despachos jurídicos y otras empresas que necesitan soporte legal operativo eficiente y rentable.