Customer Service Bilingue Barranquilla (AL)

Descripción de la oferta

Customer Service RepresentativeJob Description: We handle towing and roadside service requests from our Service Partners. You play a critical role as a customer service agent for our Service Providers. Our agents balance the needs of our business, our Service Providers, Partners, and our customers. The ability to work quickly and overlap skills is required.
What will you do:
You will respond to calls from our Service Providers in a quick, friendly, and efficient manner.
You will answer questions about jobs, assist Service Providers with our Urgently app, and escalate issues to our Network team.
You will negotiate additional rate requests and investigate issues by listening to calls between providers and dispatch agents.
Location: Smart office Center-BAQ
Schedule: Full availability from Monday to Sunday, 24/7, with 2 days off at the discretion of operations.
Remuneration: $2,600,000 (Base salary of $1,690,000 and a fixed non-legal allowance of $910,000, which does not depend on your performance) plus a transportation allowance of $162,000What do you need?
English (B2)
6 months of experience in Customer Service
Excellent attitude
Communication and writing skills.
Availability 24/7 - with rotating shifts.
What do we offer?
2 days off per week
Fully paid training
Competitive salary, plus Sunday and night surcharges and transportation allowance.
Opportunities for growth within the company

Requerimientos

• Educación mínima: Universidad / Carrera técnica

Palabras clave: servicio, service

Hace 23 horas

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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