Customer service Bogotá (SC) - Healthcare

Descripción de la oferta

Were Hiring! Patient Account Representatives
Location: Bogotá, Colombia
Schedule: Monday to Friday, 8:00 AM 5:00 PM (Mountain Time)
Language Requirement: Advanced English (C1) Bilingual Role
Professional Finance Company is on the lookout for 3 Hyper Junior Patient Account Representatives to join their dynamic call center team! If youre passionate about customer service and want to make a real impact in the healthcare industry, this is your chance!
What Youll Do:
Be the first point of contact for hospital services
Handle insurance billing inquiries and resolve issues
Assist patients with medical debt resolution and guide them through next steps
Manage 100 blended inbound/outbound calls daily (approx. 5 mins per call)
Accurately verify and update client information
What You Bring:
Hard Skills:
Experience in call center environments (retail experience not applicable)
Proficiency in Windows, Outlook, Excel, and Microsoft Office Suite
Ability to navigate multiple software systems simultaneously
Soft Skills:
Excellent verbal communication with a neutral accent (must-have!)
Strong organizational skills & attention to detail
High empathy, reliability, professionalism, and integrity
Team player with a proactive attitude
Ability to stay calm under pressure
Commitment to roles (minimum 6 months experience in previous positions)
Know someone bilingual and customer-focused? Tag them below or share this opportunity!
Ready to apply or want more info? Send me a message!
HiringNow BogotáJobs CustomerService CallCenterJobs BilingualOpportunity HealthcareCareers JoinOurTeam EmpathyMatters JobAlert ProfessionalFinanceCompany PatientCare

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 42 años

Palabras clave: servicio, service

Ayer (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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