Customer Service / Bogota - Training on site / Operations w@h

Descripción de la oferta

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients operational needs and deliver a seamless experience to their users in the moments that matter most.

We are a solid company in the BPO industry with 25 years of experience in Colombia and more than 8,500 bilingual associates in the country, delivering experiences every day.

WE ARE LOOKING FOR:
Bilingual Representatives for a customer service campaign via calls with B2 English level. It is a health care service campaign. Customers may call to review doctors, plan benefits, medications, invoices, coverage, everything that has to do with the plan of the affiliates. Beyond being a customer service company, they are dedicated to saving lives, they are called advocates instead of agents, it is not an eps but a company that provides health services.

WE OFFER:
-Hours: 40H Training and Nesting (5 working days, Weekends OFF).
- Salary based on the amount of hours per week you work Premium Salary operations:
(46H $3,080,000 / Weekends OFF).
-Complete paid training + $$$ Bonus per metrics + Medical Coverage + Food bonus + Balanced Days OFF.
-W@H after training.

QUALIFICATIONS:
- English level B2.
- Be located in Bogota.
- 18 years old or older.
- High school degree.
- Multitasking.
- Basic computer skills (e.g. operating systems, internet).
- Good disposition to Customer Service relations.
- Foreigners must provide PPT and passport.
- Modality: Hybrid.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

Palabras clave: servicio, service, formacion, training, capacitacion, capacitador, operaciones

Hace 4 días

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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