Customer Service C1 - full time

Descripción de la oferta

You will assist U.S. customers in planning and booking vacation experiences. The role focuses on understanding customer needs, offering tailored travel options, and guiding customers through a confident and stress-free decision process. Youll work with warm leads via inbound and outbound calls in a goal-oriented, supportive environment. Main Responsibilities: - Assist customers interested in vacation packages - Handle inbound and outbound calls - Recommend destinations, resorts, and upgrades - Use consultative and persuasive communication - Ensure accurate bookings and customer satisfaction - Meet performance and conversion goals Requirements: *Fluent English (spoken & written) *23 years of sales or customer service experience (travel/hospitality a plus) *Strong communication and persuasion skills *Comfortable with phone-based sales *Tech-savvy and open to learning Tools (training provided): CRM (HubSpot), Call System (NICE CXone), Sales Platform (EXN) Additional Info: - Warm leads provided (customers already interested) - Inbound calls from ads and ready-to-buy customers - Commission structure available

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• años de experiencia

Palabras clave: servicio, service

Hace 7 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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