Customer service rep (B2+) weekends off! (FG) - Above average salary

Descripción de la oferta

We seek a tech-savvy, reliable, and detail-oriented professional passionate about exceptional customer service.

Position: Customer Service Admin Location: Colombia Work Mode: On-site Working Hours: 10 AM - 8:00 PM

What We Offer:

Competitive Salary

Comprehensive Benefits

Professional Development

Inclusive Work Culture

Responsibilities:

Analyze and resolve client issues promptly

Maintain product and service knowledge

Escalate complex matters

Guide clients on updates and urgent issues

Collaborate for improvements

Conduct training sessions

Create support documentation

Manage security and content delivery platforms

Update service protocols

Provide managed services

Requirements:

2+ years experience in customer service

Proficiency in English (written and spoken)

Knowledge of SaaS and software (Microsoft Teams, Zoom, Microsoft Office)

Strong interpersonal skills at all levels

Desire to grow and develop skills

At Solvo Global, we foster a collaborative and innovative environment where your impact matters. We want to hear from you if youre passionate, driven, and ready to be part of something big!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

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Ayer (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

Salarios