Customer Service Representative Loan Support Agent

Descripción de la oferta

The Loan Support Agent will guide clients through every step of the application process, addressing inquiries and providing detailed support to ensure the process is completed accurately. You will review and verify client-provided documentation to confirm its accuracy and completeness while ensuring all required materials are submitted promptly. Additionally, you will offer technical assistance, troubleshoot basic platform and user-related issues to help clients overcome any challenges they encounter.

Qualifications:
- Education: High school diploma or equivalent.
- 1–2 years of experience in customer service PHONE.

Skills:
Strong verbal and written communication skills.
Excellent problem-solving and interpersonal skills.
Detail-oriented with the ability to manage multiple clients and deadlines.
Proficiency in CRM tools and basic computer applications.
Proficiency in Microsoft Office Suite.

100% Remote

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 3 años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, apoyo, support, soporte

Ayer

Acerca de StaffingAbroad

StaffingAbroad is a company that provides services with the best human capital and expertise to foreign FinTech companies.

Salarios