Customer Service Support

Descripción de la oferta

RINCIPAL DUTIES AND RESPONSIBILITIES
• Register interstate move orders in the Atlas Net System using Order Entry information and internal
resources.
• Identify required services including packing, unpacking, bulky items, additional labor, storage-in
transit, crating, third-party services, and accessorial charges.
• Prepare accurate interstate moving estimates in Atlas Estimating, ensuring all shipment details,
services, charges, and applicable discounts are entered correctly.
• Review completed estimates for accuracy and generate finalized estimate reports to Customer
Service Representative
• Update internal tasking systems.
• Provide ongoing support to Customer Service Representatives and participate in quality control to
ensure moves meet company standards.
• Educate transferees on relocation responsibilities and review required documentation with
customers.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, apoyo, support, soporte

Hace más de 30 días

Acerca de CEND GUEST EXPERIENCE TEAM S.A.S.

CEND was created because something very important was missing from the moving and storage marketplace – a simple, efficient, eco-friendly, and relatively stress-free moving experience. At CEND, our vision is to create the most trusted, tech-forward, and sustainable moving experience on the planet.

It’s not just moving, it’s a movement.