Customer Support Agent

Descripción de la oferta

Sales/Telemarketing About Influx Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the companys objectives. Learn more about us. About the Client Our client maintains a pre-vetted talent pool of 1M+ skilled and semi-skilled workers, enabling fast and compliant workforce deployment. They also build their own labor pipeline, training and upskilling candidates for high-demand industrial roles to ensure a continuous, project-ready workforce aligned with employer standards. Role Overview This is a full-time role reporting directly to the Sales Team Leader. Key Responsibilities\ Source and identify prospects with open positions through various channels including job boards, data research, resume databases, associations, and networking (Google and LinkedIn). Communicate with candidates and clients across multiple channels (voice, email, etc.). Prepare candidate expectations, timelines to start, and debriefs. Conduct outbound calls to prospects to highlight company benefits and values. Sign up or create profiles for job seekers. Perform additional tasks as assigned by the Management Team. Demonstrate ability to manage multiple tasks simultaneously. What Were Looking For Fluent in written and spoken Spanish and English. Technically savvy and confident using communication and sourcing tools. Strong knowledge of industry roles and skill sets. Excellent communication and organizational skills. Ability to multitask and work efficiently in a fast-paced environment. Technical Requirements (BYOD) Minimum 50 Mbps internet connection Minimum 8GB RAM Intel i5 (10th gen) Quiet working environment Noise-canceling headset No desktops, Chromebooks, or Linux devices Why Join Influx? Work with a high-impact global client supporting hyperscale data centers, wireless networks, access control, audiovisual integration, and other critical infrastructure environments. Be part of a supportive, expert-driven team. Receive mentorship and guidance from an elite leadership team. Unlock career growth opportunities your next step is always a conversation away. Fully remote role with rewards. Benefits Work from home, no commuting, gain back valuable time. Reward & Recognition Program (Club 90). Continuous learning and development with experienced managers and directors. Improved work-life balance.

Requerimientos

• Educación mínima: Universidad / Carrera tecnológica
• años de experiencia

Palabras clave: apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 2 días (actualizada)

Acerca de INFLUX INC.

Our 24/7 on-demand support service guarantees response times and coverage, troubleshooting, and solving customer problems in under one hour, every hour of the week. Headquartered in California with a global team of 1,000+ staff, we are committed to delivering exceptional customer service. Learn more at www.influx.com.