Customer Support Specialist II (CPU)

Descripción de la oferta

Summary:
We are seeking highly enthusiastic individuals to join our team as Customer Support Representatives. We provide exceptional customer service and ensuring client satisfaction. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.
Responsibilities:
Respond to support calls and emails from our clients in a timely and professional manner, ensuring accuracy and attention to detail.
Maintain a high rate of our client retention by delivering superior customer service and addressing client inquiries effectively.
Conduct research and resolve client inquiries, providing prompt and accurate solutions.
Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.
Requirements:
English level 85% and above
On-site (Medellin only)
Deliver outstanding customer support
We Offer:
Indefinite term contract
Solvo University
Completely paid training period
On-site position in Medellin

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

Palabras clave: apoyo, support, soporte, especialista

Hace 3 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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