Employee Services Specialist

Descripción de la oferta

Join Our Team at Solvo Global!
Solvo Global is looking for talented individuals for the Employee Services Specialist role. If youre located in Medellín, Bogotá, or Bucaramanga, have strong English proficiency, and meet the qualifications, wed love to hear from you!
Position: Employee Services Specialist.
Key Responsibilities:
Assist new hires with onboarding and benefit enrollment through guidance and answering questions via phone or screen share.
Provide first-level support for the AdvanStaff employee self-service portal, including assistance with access, navigation, and data updates.
Address inquiries related to group benefits, eligibility, and cost details, and escalate advanced queries when necessary.
Educate employees on company-provided benefits such as paid time off, vacation, sick leave, and other perks.
Support employees in navigating timekeeping systems, including resetting credentials and resolving technical issues.
Handle payroll-related questions, providing general information on pay dates, deposits, and taxes, while escalating complex issues.
Conduct training and create clear documentation to enhance employee understanding of systems, benefits, and policies.
Assist with open enrollment for benefits and manage data analysis to identify trends and root causes in employee-related matters.
Schedule: Monday to Friday, 10:30 a.m. 7:00 p.m. (CST).
Requirements:
Advanced English proficiency (C1C2 based on CEFR standards).
Analytical and mathematical skills for identifying trends and resolving problems.
Excellent communication skills for one-on-one and group settings.
Team-oriented attitude with a proactive approach to problem-solving.
Education: Associates degree preferred, but candidates with equivalent experience will be considered.
Tech-savvy with the ability to quickly adapt to new systems.
Benefits:
indefinite-term contract.
Excellent work environment
Additional perks! Enjoy our Solvo University, with free English and Excel courses for you and a family member, compensation fund benefits, discounts, and more!
For more information, contact us at: 3125240467 or email: *****.********@solvoglobal.com

Requerimientos

• Educación mínima: Educación Básica Secundaria
• Idiomas: Inglés

Palabras clave: staff, empleado, trabajador, worker, employee, personal, especialista

Hace 19 horas

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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