Employee Services Specialist

Descripción de la oferta

Join Our Team at Solvo Global!
Solvo Global is looking for talented individuals for the Employee Support Specialist role. If youre located in Medellín, Bogotá, or Bucaramanga, have strong English proficiency, and meet the qualifications, wed love to hear from you!
Position: Employee Support Specialist
Responsibilities:
Assist newly-hired employees with onboarding and benefit enrollments, providing support via phone or screen share.
Respond to employee inquiries regarding the self-service web portal, including access issues and navigation.
Provide instructions for resetting usernames, passwords, and updating personal information.
Address questions related to group benefit plans, including eligibility, costs, and coverage details.
Interpret and communicate company policies on provided benefits (e.g., paid time off, vacation, sick leave).
Support employees with timekeeping systems, including access, navigation, and troubleshooting.
Respond to payroll-related inquiries and provide basic payroll information.
Educate employees about systems, benefits, and processes.
Assist with open enrollment for benefits and other duties as assigned.
Schedule: Monday to Friday, 10:30 AM 7:00 PM CST
Requirements:
Analytical skills: Ability to analyze information, identify root causes, and provide effective solutions.
Strong mathematical skills for conducting basic analysis.
High-level English proficiency: C1-C2 (CEFR).
Clear, fluent communication across one-on-one, group, and public settings.
Ability to provide training and effective documentation.
Cooperative attitude and teamwork across departments.
Associates degree preferred, but a lesser degree combined with experience will be considered.
Benefits:
Indefinite-term contract.
Excellent work environment
Additional perks! Enjoy our Solvo University, with free English and Excel courses for you and a family member, compensation fund benefits, discounts, and more!
For more information, contact us at: 3125240467 or email: *****.********@solvoglobal.com

Requerimientos

• Educación mínima: Educación Básica Secundaria
• Idiomas: Inglés

Palabras clave: staff, empleado, trabajador, worker, employee, personal, especialista

Hace 19 horas

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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