Especialista en Accesos IT

Descripción de la oferta

Job Title: Employee Experience Technician About the role The Employee Experience Technician is responsible for working closely with the Internal HR team, Managers, and Technical Teams to ensure an exciting Day One Employee experience for all people brought into the Vensure Family. The IT Employee Experience Associate will work with all New Hire tickets in the ticket platform to ensure completion of setup, communications to HR, Recruiting and managers on status of the ticket. Responsibilities: Always strive for customer first attitude Maintain shared spreadsheet as needed for all teams involved Update tickets accordingly and transfer of data to the spreadsheets Work with all teams involved for process updates and changes to tickets and documents Act as liaison between all teams involved, keeping record of all meetings and documents Work with newly hired users to ensure an excellent day one experience Skills: 2-5 years experience working in a team environment with the ability to speak clearly and concisely with multiple levels of management and people Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones. Create exceptional documentation in the form of SOPs, end user and multi team documentation Strong Excel and tracking skills Strong technical aptitudeability to quickly learn new concepts and tools. Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI). Excellent writing and proofreading skills. Excellent work ethic and strong intellectual curiosity. Ability to work quickly, efficiently, and multi-task. Desire and ability to innovate and improve upon current processes.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: specialist, especialista, tecnologias, la, informacion, it

Hace 13 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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