Head of Collection

Descripción de la oferta

¡Join Our Team as a Head of Collections at Tech 365!

Tech 365 is an innovative fintech company based in Medellín, recognized as a leader in the digital lending market. We pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven Head of Collections to lead our team.

Position Overview:

As the Head of Collections, you will play a pivotal role in shaping our collection strategies and driving the performance of our collection team. This position requires a blend of strong negotiation skills, leadership experience, and a results-oriented mindset.

Key Responsibilities:

-Strategic Leadership: Develop and execute effective collection strategies, ensuring the team utilizes various communication channels (telephone, WhatsApp, email) to achieve collection objectives.
-Team Management: Monitor daily team performance, guiding them to meet and exceed collection goals while fostering a motivated and high-performing environment.
-Methodology Development: Create and implement innovative methodologies, motivation systems, and KPIs for the Collection team, ensuring compliance with applicable laws, regulations, and company policies.
-Cross-Department Coordination: Collaborate closely with Finance, Customer Service, and Legal departments to streamline processes and enhance overall efficiency.
-Data Analysis & Reporting: Generate and analyze reports on collection trends, team performance, and key metrics for senior management, driving continuous improvement in our collection processes.

Qualifications:

-Experience: 2-5 years in collection management roles or in sales leadership positions, preferably within the fintech sector. Experience in either field is considered equivalent and demonstrates the ability to manage teams effectively and drive results in a fast-paced setting.

- Education: Bachelor's degree in Business Administration, Finance, Accounting, or related fields.

- Language Skills: Advanced English proficiency is essential.

- Location: Must be available to work in Medellín.

Key Skills:

- Exceptional leadership and team management capabilities
- Strong negotiation and conflict resolution skills
- Analytical mindset with a results-oriented approach
- Advanced proficiency in Excel and other office tools
- Effective and assertive communication skills
- Strong planning, organization, and decision-making abilities under pressure

Why Join Us?
At Tech 365, you will have the opportunity to make a significant impact in a fast-paced and innovative environment. We offer competitive compensation, professional development opportunities, and a collaborative workplace culture.

Ready to make a difference? Apply now and take the next step in your career with Tech 365!

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: cobranza, cobro, payment, collection

Hace más de 30 días

Acerca de TECH365 S.A.S.

Somos una Fintech innovadora en Colombia, comprometida en brindar soluciones financieras accesibles a todos los colombianos que cumplen con nuestros requisitos mínimos.