Homecare Scheduler Remote - English C1

Descripción de la oferta

Location: All sites Remote Schedule: Monday to Friday, 8:30 AM 5:30 PM (GMT5 / EST) Work Mode: Remote Job Description We are looking for a detail-oriented, organized, and empathetic Scheduler to join our home care team. You will be responsible for coordinating caregiver assignments, ensuring clients receive timely, consistent, and high-quality care. Responsibilities Develop, manage, and adjust caregiver schedules based on client needs. Use WellSky to enter, update, and track schedules accurately and in compliance. Assign caregivers to clients based on skills, certifications, and availability. Communicate schedule changes promptly to caregivers and clients in English and Spanish. Resolve scheduling conflicts, last-minute changes, and emergencies efficiently. Collaborate with HR and management to identify staffing gaps and propose solutions. Ensure compliance with internal policies, labor laws, and home care regulations. Monitor caregiver attendance and punctuality to guarantee reliable service. Provide excellent customer service, addressing concerns with empathy and professionalism. Required Skills Proficiency in WellSky 1 year of experience in scheduling or appointment setting. Strong organizational and time management skills. Excellent communication in English and Spanish (oral and written). Ability to multitask and work under pressure. Problem-solving skills for unexpected changes. Knowledge of home care industry standards and caregiver accreditation.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: casa, remoto, remote, teletrabajo, home

Hace 2 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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