If you like Cars and helping people this is the job for you, Apply and learn more!!

Descripción de la oferta

Are you looking for new opportunities and a stable job? Then Join us as a Customer Service Representative!!
Job description: We are seeking a dedicated Customer Service Representative to join our team. In this role, you will support our customers through various channels, ensuring their needs are met and issues are resolved efficiently. Handling towing and roadside service requests, balancing the needs of the business, service providers, partners, and customers.

Responsibilities:
Deliver excellent customer support via phone, email, and live chat.
Take ownership of challenging customer issues, escalating them when necessary.
Direct customers to the appropriate department or partner for further assistance.
Identify system performance issues and recommend improvements.
Provide detailed information about our products and services.
Resolve customer issues promptly and professionally.

Skills and qualifications:
Experience with inbound and outbound calls.
English required: B2+
Excellent communication and interpersonal skills.
Strong verbal and written communication skills.
Critical thinking and problem-solving capabilities.
Experience with Salesforce is a bonus.

What do we offer?
Competitive salary
Shift days, hours, and time zone: Full availability Monday to Sunday, 45 hours per week, Works hours between this time range: 7 AM to 11 PM. 2 Days off per week
Location: MURANO - Calle 40sur 41-44, Envigado.

What are you waiting? Join the Solvo Wolfpack !!!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Hace 2 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

Salarios