Intake Specialist CDM

Descripción de la oferta

Position: Intake Specialist On-site in Barranquilla Monday to Friday 2:00pm to 10:00pm EST English B2+ or C1 preferred Must have a experience at least of 1 year as a Costumer Service Agent or Representative in a Call Center o BPO Contrato a termino indefinido! Job description: Are you an experienced bilingual (English/Spanish) call center professional with a passion for delivering extraordinary service? The Carter Mario Law Firm has been helping personal injury victims throughout Connecticut for over 30 years. Our efforts to go above and beyond have resulted in countless successful results. Were seeking a bilingual customer service professional to our intake team in Milford. Responsibilities: Answer incoming calls from English and Spanish speaking callers Handle potential client intake inquiries from English and Spanish speaking callers Assist callers by providing polite and professional assistance via phone, e-mail, or mail. Promote the advantages of the Carter Mario Brand Schedule client meetings Prepare correspondence Timely data entry and general administrative support Assist with front desk coverage as needed Skills: Fully fluent (speaking, writing, & reading) in English and Spanish Customer service experience preferably in a call center environment Exceptional phone etiquette with friendly demeanor Professional verbal and written communication skills Typing speed of 60+ WPM Self-starter with proven ability to effectively perform in a fast-paced environment Strong attention to detail, grammar, and punctuation Ability to be a team player and work independently Medical or legal terminology knowledge a plus Organized, reliable work ethic Proficient typing skills to navigate various software programs, phone system, the internet, Microsoft Office Suite, Outlook, and Adobe. We recognize talent and reward results. We provide opportunities for continued growth through on-site training, tuition assistance, and a book club. Our benefit options include medical, dental, vision, life insurance, short-term and long-term disability coverage, a 401(k) with a generous matching feature, and a paid time off bank.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 40 años

Palabras clave: especialista

Hace 16 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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