IT Project Manager - Software Implementation Projects

Descripción de la oferta

Sutherland is seeking a senior project manager to Join a dynamic and collaborative Professional Services (PS) team at the forefront of delivering innovative solutions to our clients! This position reports directly to the Director of Professional Services and offers the opportunity to work alongside a talented group of Project Managers (PjMs) and PS Engineers. Our team thrives on turning complex challenges into seamless deployments, partnering closely with clients to ensure their success.
The PS department is a tight-knit crew of professionals who bring a mix of expertise, creativity, and a can-do attitude to every project. As a PS Project Manager, you’ll be the primary point of contact with clients, leading both internal and external stakeholders, ensuring successful client deployments. We’re a team that values strong, independent self-starters who aren’t afraid to take ownership, think critically, and drive results.
Here, you’ll find a supportive environment that encourages growth, celebrates initiative, and rewards those who go the extra mile. If you’re passionate about technology, love collaborating with smart and driven people, and want to make a real difference for our clients, this is the team for you. Come help us build something extraordinary!

Job Description
The senior project manager performs a wide range of duties including some or all the following:
• Overall responsibility throughout the project lifecycle including Initiation, Data Acquisition, Configuration, Data Validation, UAT, Tuning and Deployment phases.
• Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints.
• Establish relationships and effectively communicate with key members of client team including business users and management personnel.
• Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues.
• Develop, implement, and maintain standard practices for client implementations aligned with the Actimize operating model.
• Communicate and advocate customer requirements and concerns to product management team, R&D and other internal stakeholders.
• Create & manage project plans. Define project schedules, allocate resources, and monitor progress.
• Get involved in project at high level for functional and technical aspects.
• Co-ordination of multiple projects amongst different internal teams and stakeholders.
• Align project objectives with company goals, and make sure project team is clear on objective.
• Build and manage client relationships.
• Mentor staff with a hands-on approach and foster a learning and growth environment.
• Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking.
• Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues.
Qualifications
• Overall, 8 -12 years IT industry experience
• Minimum of 5 years, hands-on on the project management role
• PMP or Prince2 certification
• BS Degree in computer science, business, or work equivalence.
• Proven experience managing several major projects involving diverse operations and technology groups.
• Financial securities industry experience including Risk Management, Compliance. AML
• 5+ years of experience in software or technology environment – A PLUS
• Possess excellent organizational and communication skills.
• Strong ability to use facts and data to influence decisions.
• Ability to prioritize and make appropriate decisions.
• Proven ability to meet deadlines and maintain quality standards.
• Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates.
• Ability to interact effectively with all levels of management and customers.
• Ability to work with minimal guidance or supervision in a time critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 6 años de experiencia
• Idiomas: Inglés

Palabras clave: tecnologias, la, informacion, it, proyecto, project, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Ayer (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

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