Legal Assistant

Descripción de la oferta

Are you passionate about English and eager to make a difference in the world of Social Security Disability? Join our team!

Locations: Bogotá, Medellín, Armenia, Ibagué.

Position: Case Manager

Schedule: Monday to Friday, 8:00 AM - 6:00 PM

English Level: B2+/C1

Job Description: Administer and execute Social Security Disability processes, train and support clients to ensure smooth onboarding and top-quality customer service.

Responsibilities:

Efficient Case Management: Navigate and manage case loads through the Social Security Disability process.

Expert Support: Respond to client/SSA calls and questions about the cases.

Organize Records: Maintain and organize client files in Prevail.

Complete Appeals: File appeals timely, ensuring no deadlines are missed.

Collect and Update Information: Communicate any new claim information to SSA.

Clear Communication: Inform clients about any correspondence related to their cases.

Task Completion: Follow instructions from Lead Case Manager and other supervisors.

Submit Medical Records: Send medical records when applicable.

Case Review: Review cases for potential issues and escalate to Review Board.

Client Contact: Make all efforts to contact clients using all available methods.

Handle Prospects: Respond and complete prospects within Captorra and answer prospect lines.

Use Podium: Communicate with clients via text/photo using Podium.

Miscellaneous Requests: Handle any other requests from management.

What You Need:

Communication Skills: High communication skills.

Social Security Knowledge: Knowledge in Social Security is preferred.

Organization and Tech Skills: Organized and tech-savvy.

Case Management: Ability to handle a high load of cases.

Quick Learner: Open to feedback and quick to learn.

Why Join Us?

Competitive Compensation: We offer a competitive salary and benefits package.

Professional Development: Opportunities for continuous learning and career growth.

Collaborative Culture: A supportive and innovative work environment.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia

Palabras clave: juridico, lawful, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 3 días (actualizada)

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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