Loan Broker

Descripción de la oferta

We are looking for an experienced Loan Broker to manage and process loan applications for customers across the United States. In this role, you will work closely with lending partners, customers, and retail stores to ensure a smooth and compliant loan application process. You will also be responsible for verifying documentation, preventing fraud, and clearly explaining loan terms and conditions to approved customers.

Key Responsibilities:
- Receive and process loan applications from customers coming from different stores, in accordance with company policies.
- Communicate application status updates to both customers and stores.
- Review financing options with lending partners based on customer needs.
- Verify customer documentation to confirm identity and prevent fraud.
- For approved applications:Explain loan terms, conditions, interest rates, and payment schedules via phone call.Send contracts and required documentation within established timelines.
- For declined applications:Communicate decisions clearly and professionally to customers and stores.
- Maintain accurate and up-to-date records in internal systems.
- Perform additional duties as assigned by supervisors or managers.

Requirements
Education
High School Diploma (required)
Studies in Business Administration, Accounting, or related fields (preferred)

Experience
5+ years of experience as a Loan Broker, Loan Coordinator, or Customer Service Representative
Experience in BPO, finance, and/or banking environments is a plus

Skills & Knowledge:
Advanced English level (C1)
Proficiency in Microsoft Office
Knowledge of loan and credit processes
Strong customer service and communication skills
High attention to detail and ability to manage multiple applications simultaneously

What We Offer
100% remote work
Stable, full-time position
Opportunity to work with U.S.-based clients and lending partners
Professional and collaborative work environment

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 5 años de experiencia
• Idiomas: Inglés

Ayer (actualizada)

Acerca de StaffingAbroad

StaffingAbroad is a company that provides services with the best human capital and expertise to foreign FinTech companies.

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