Operation Strategy Intern - Aprendiz Universitario (Remote, Colombia)

DIVINE AND SERVICE S.A.S. - Medellín, Antioquia

Descripción de la oferta

$ 1.500.000,00 (Mensual) Contrato de aprendizaje Beca/prácticas Teletrabajo

Job Description

Position Title: Operation Strategy Intern (aprendiz universitario) – Operations Department (Remote-Colombia)

Language (s): All applicants must speak fluent English. Any other language is a plus

Type of contract: Apprenticeship contract

Equipment required: Computer 8GB RAM- 30 MBS Internet- Win 10+

Job Start Date: Immediate

Location: Fully remote - Colombia

Country: Colombia

Hours: 8 AM - 5 PM CST Monday to Friday

Flexible schedule based on business needs

Reports to: Operations Manager

Financial Support: 1500000+ ARL+ EPS+ 140000 Connectivity bonus

Company Overview

Cadex is a global provider of order-to-cash solutions that reduce the life cycle complexity between order placement and payment processing. With better tools, better reach, and better guidance, we get difficult done. Cadex was born from the legacies of companies extending back to 1929, with a shared passion for delivering great results for their commercial clients. As our clients’ needs evolved, so did Cadex, growing into a global enterprise, with 800 Order-to-Cash specialists and team members serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa

What we expect from you:

Be a university student, in your last year, preferably in business administration, operations management or anything related
Ability to speak fluently and write clearly in English
Capacity to deliver high-quality work with attention to detail
Willingness and ability to work in a dynamic environment, with frequent interactions, multi-tasking and tight deadlines
Experience with Microsoft 365
Ability to establish rapport, ask questions, listen, and redirect conversations
Ability to learn and grow with our organization
Good time management skills
Demonstrate behaviors reflecting our policies.

Non-Exhaustive List of Tasks:

Build, update/maintain and assist with dialer operations.
Evaluate the reporting tools and delivery.
Monitoring agents in a dialer setting
Being able to click through dialer campaigns for several hours.
Adjust dialer and agent settings
Analyze the use of reports and its functionality

We believe this is a unique opportunity to work for a leading global company and interact with a wide range of constituencies in a diverse community. Our intern will be able to develop interpersonal and technical skills by interacting daily with senior members of our international team, do not miss this opportunity