Posición Bilingüe Barranquilla - Solvo Global

Descripción de la oferta

**Bilingual Logistic Agent****Location:** Cra 51B 80-58, Edificio Smart Office, Piso 21, Barranquilla

**Schedule:** Full availability from Monday to Sunday, 24/7, with 2 days off at the discretion of operations.---

**Job Description:**
The Bilingual Logistic Agent is a specialized position. We handle towing and roadside service requests from our Service Partners. You play a critical role as a customer service agent for our Service Providers. Our agents balance the needs of our business, our Service Providers, Partners, and our customers. The ability to work quickly and overlap skills is required.

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**What will you do:**

- Respond to calls from our Service Providers in a quick, friendly, and efficient manner.
- Answer questions about jobs, assist Service Providers with our Urgently app, and escalate issues to our Network team.
- Negotiate additional rate requests and investigate issues by listening to calls between providers and dispatch agents.

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**What do you need:**

- English (B2)
- 6 months of experience in Customer Service
- Excellent attitude
- Communication and writing skills
- Availability 24/7 - with rotating shifts

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**What do we offer:**

- 2 days off per week
- Fully paid training
- Competitive salary, plus Sunday and night surcharges and transportation allowance
- Opportunities for growth within the company

Ready to join our team? Apply now and be part of a dynamic and supportive work environment!

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Hace 3 días

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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