Representante de servicio al cliente Semibilingue - Bogota

Descripción de la oferta

Bilingual Customer Service Representative in Bogotá
Join the Foundever Team in Bogotá!
At Foundever, we are proud to be a global leader in the customer experience (CX) industry. With a workforce of 170,000 associates across the globe, we empower outstanding experiences for over 750 of the worlds largest and most innovative brands. Our mission is to provide best-in-class CX solutions, combining technology and expert knowledge to ensure seamless interactions for customers in the moments that matter.
If youre seeking a rewarding career in Bogotá, Foundever is looking for talented bilingual professionals from various backgrounds to join our thriving team! With over 6,000 associates in Colombia, youll find a vibrant and inclusive workplace that values your unique perspective and contributions.
Our Core Values
Creativity: Make it simple, lead the change.
Commitment: Aim for better, impact for the good.
Connection: Share experiences, grow together.
What Youll Do
As a SEMI-Bilingual Customer Service Representative, you will play a crucial role in delivering exceptional service to our customers. Your responsibilities will include:
Answering incoming calls to our customer service lines.
Providing professional and efficient service assistance.
Completing necessary training and adhering to quality standards.
Who Were Looking For
We invite candidates from various professions who possess:
A minimum age of 18 years.
A High School Diploma.
Proficiency in English (B1+ level) coupled with fluency in Spanish.
Residency in Bogotá.
Availability to work onsite at Calle 165 45-46.
Colombian citizenship or a valid work permit.
Desired Skills
Excellent written and verbal communication skills in English.
Ability to communicate effectively, positively and clearly.
Strong customer service acumen and empathetic engagement.
Ability to build rapport and trust with customers through active listening and understanding.
Proficient PC skills and ability to multitask.
Detail-oriented with accurate data entry capabilities.
Why Prefer Foundever?
At Foundever, we offer a host of benefits tailored to support your well-being and professional growth:
Monthly Food Allowance: Enjoy a COP$100,000 Sodexo card each month!
Medical Appointment Service: Access to 1doc3 for same-day medical appointments at no extra cost.
Paid Days Off: Acquire two additional paid days off after one year, in addition to your standard 15 days.
Additional Perks
Referral Program: Enhance your earnings by referring friends, eligible for bonuses and prizes.
Recognition Programs: Join an elite club for high performers with unique benefits and incentives.
Health & Well-being Initiatives: Participate in our EverBetter program focused on your mental and physical health.
Engaging Activities: Enjoy various fun on-site and virtual events that foster community and connection.
Career Growth: Explore opportunities for advancement within Foundever, with prospects locally and globally.
Ready to Elevate Your Career?
If youre excited about being part of an award-winning workplace in Bogotá and making an impact in the customer service industry, apply now! At Foundever, your future is bright, and we cant wait to welcome you to our diverse and talented team.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente

Hace 7 días (actualizada)

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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