Scheduler

Descripción de la oferta

SCHEDULER SALARY: 2.800.000 - 3.200.000 REMOTE COLOMBIA Monday to Friday, 8.00am to 5.00pm,CST/CDT The Scheduler plays a critical role in delivering an exceptional inhome care experience by effectively coordinating relationships between clients and caregivers. The Scheduler serves as a key liaison among clients, caregivers, and office leadership, maintaining professionalism, responsiveness, and operational excellence in a fastpaced environment. This role requires strong communication skills, sound judgment, emotional intelligence, and the ability to multitask while upholding the agencys mission, vision, and core values. Skills: -English C1 -Minimum of two (2) years of relevant business or administrative or scheduler experience preferred. -Proficiency with office software and scheduling systems. Responsabilities: -Verbal Communication Answer incoming telephone calls promptly and professionally, conveying warmth, empathy, and competence. -Communicate consistently with caregivers and clients to assess satisfaction, address concerns, and ensure continuity of care. -Act as a liaison between caregivers and the Office/Operations Manager to facilitate clear and timely information flow. -Customer Focus Respond promptly and courteously to all client and caregiver inquiries. -Accurately receive, document, and process new referrals and service inquiries in accordance with company standards. -Represent the agency with professionalism and commitment to high-quality service. -Adaptability Support sales, marketing, and public relations initiatives as needed. -Demonstrate flexibility in responding to changing schedules, urgent requests, and operational priorities.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Hace 3 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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