Scheduler HomeCare

Descripción de la oferta

Scheduler On-Site | Full-Time | English C1 Schedule: Monday to Friday, 10:00 AM 8:00 PM PST Start Date: As soon as possible Modality: On Site Openings: 1 Experience Required: 12 years Language Requirement: English C1 (minimal to no accent) Position Overview We are seeking a Scheduler to join our team in a dynamic, clientfacing role supporting Synergy HomeCare operations. This hybrid operational and talent-coordination role offers long-term growth opportunities for candidates who thrive in a fastpaced, collaborative environment. Key Responsibilities Talent Acquisition Source, screen, and conduct virtual interviews for caregiver candidates. Manage the full candidate pipeline using the Applicant Tracking System. Conduct pre-screenings and virtual first interviews. Complete documentation follow-ups and collaborate with hiring managers for final selections. Staffing & Scheduling Create and manage caregiver schedules to ensure full client coverage. Handle shift changes, call-offs, and scheduling conflicts. Perform clock-in/clock-out verifications. Monitor staffing levels and proactively address gaps. Coordinate scheduling needs between caregivers and clients. Client Relations Serve as the operational point of contact for franchise owners and clients. Build and maintain strong relationships with clients. Address and escalate client concerns as necessary. Participate in client meetings and provide status updates. Prospecting & Business Development Support onboarding and setup for new clients. Assist with operational elements of prospect conversations. Identify opportunities to expand service offerings. General Operations Manage multiple tasks and priorities in a fast-paced environment. Handle inbound calls and communicate professionally with challenging personalities. Maintain accurate records using Excel, Dropbox, cloud platforms, and AxisCare. Collaborate daily with a distributed team via Zoom video calls. Required Qualifications & Skills Communication Skills Excellent English proficiency (C1) with minimal to no accent. Strong verbal and written communication. Comfortable being on live Zoom video calls throughout the workday. Professional phone presence and client-facing communication style. Technical Skills Fast typing speed. Proficient in Microsoft Excel. Experience with Dropbox and cloud-based file sharing. Ability to quickly learn new software platforms. Strong multitasking abilities across multiple applications. Work Style Self-motivated and able to work independently. Comfortable with ambiguity and shifting priorities. Strong organizational and time-management skills. Solution-oriented mindset. Professional demeanor, especially in challenging situations.

Requerimientos

• Educación mínima: Educación Básica Secundaria
• años de experiencia
• Idiomas: Inglés
• Conocimientos: Microsoft excel

Aptitudes asociadas a esta ofertaNuevo

Hace 4 horas (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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