Senior customer service

Descripción de la oferta

Hello! We are conducting a customer service campaign for a premium delivery service in the U.S. that operates through robots. The focus will be on resolving issues related to customer orders. Interactions will take place through chat, phone calls, and emails. This role will involve assisting customers with any problems they encounter with their orders and ensuring a smooth resolution process. If you have ADVANCED ENGLISH (C1) skills and exceptional communication abilities, we want to hear from you! Heres why you should join this opportunity: Competitive Compensation: Basic Salary 2,848,000 + 100,000 health allowance + 15% performance bonus + all legal benefits. Schedule: Rotational shifts, 5 days a week with 2 days off. Contract Benefits: Permanent contract that includes all legal benefits. Location: Work on site the first 90 days at Connecta Bogotá: Cll 26 92-32 (Gold 9 - Floor 4) and then working from home Join us and be a part of a company where your growth is our priority. Were excited to welcome you to our team!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Técnicas de Call Center

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: senior, sr, servicio, service

Hace 5 días (actualizada)

Acerca de TDCX

Customer experience lifecycle is our speciality. We make hay while the sun shines at our 24/7 customer engagement hubs, working with some of the world’s most valuable and exciting brands.

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