Social Proof Manager - Remote

Descripción de la oferta

Job Title: Social Proof Manager (SaaS) Location: Remote (LATAM/Spain time zones a plus) Type: Full-time About the Role Were looking for someone who can turn real customer outcomes into highleverage assets that Sales and Marketing use every day: testimonials, call clips, data-backed screenshots, written reviews, success storiesany credible proof that our product works. This is not an occasional make pretty content role. Your mission is to build and run a weekly, neverstopping system that captures, organizes, and ships social proofcontinuously improving the volume, quality, and usability of assets for ads, emails, the website, and sales conversations. Youll work shouldertoshoulder with our Ad Creative, Media Buyer, Customer Success, and Product teams. What Youll Do 1) Capture social proofconsistently Script and coordinate customer success interviews and feedback calls; capture clear before/after stories and metrics. Review/curate key call fragments; identify pivotal moments (pain points, buying doubts, reasons for choosing us, outcomes achieved). Coordinate onsite capture with filmmaker teams in Spain and LATAM when needed. Proactively secure written reviews and comments at milestone moments (onboarding complete, first measurable result, renewal, etc.). 2) Organize into a usable library Maintain a structured, easytosearch library in our internal tools, organized by client and proof type. Tag every asset with: client name, type (clip, screenshot, review, video), theme, date, and intended use (cold ad, nurturing, website, sales material). Ship a weekly, prioritized, readytouse package of socialproof assets to Marketing. Ensure all usage respects permissions and confidentiality agreements; coordinate with Legal/Operations when needed. 3) Activate across the funnel Partner with Content/Social to publish and distribute wins and captures. Track communities, chats, and review platforms to find organic mentions you can convert into creatives. Collaborate with Ad Creative to place each proof correctly in the funnel (hook, body, close). Run structured testimonial competitions with guided scripts to increase participation. 4) Build incentives & a culture of proof Codesign programs with CS/Product to encourage sharing (bonuses, early feature access, exclusive training, etc.). Drive rituals that celebrate outcomes (leaderboards, win of the week, friendly competitions). Video scope: Basic cutting + editorial judgment (no advanced/pro editing required). KPI Targets (Weekly Cadence) 35 edited clips ~10 annotated data screenshots 2 written reviews Plus: clear tagging, consent captured, and funnel placement noted for each asset. Success looks like: increasing weekly asset volume, higher share of before/after proof with hard numbers, faster timetoship, and measurable lift in ad CTR/CVR and sales conversion supported by these assets. What Youll Bring Experience 3+ years in marketing, content, customer marketing, or adjacent roles with handson ownership of testimonials, case studies, or reviews. Practical understanding of the marketing funnel and why social proof matters at each stage. B2 English level Skills Exceptionally organizedyou love taxonomies, tagging, and making assets easy to find and use. Execution of a before/after story. Excellent client communication: you know how to request testimonials naturally and ask questions that surface real outcomes. Spanish fluency and professional English (youll coordinate across Spain and LATAM; many proofs originate in Spanish). Comfortable with common collaboration/asset tools (e.g., Google Drive/Sheets, Notion/Airtable, Frame.io or similar). Attitude Youre motivated by work that helps others shine (ads and sales will amplify what you produce). You value consistencydoing the important things well every week, even when theyre repetitive. Youre genuinely curious about customers and how the product changes their daytoday. How to Apply Send your CV or portfolio highlighting: Concrete weekly volumes youve produced (clips, screenshots, reviews). Before/after stories youve extracted (with metrics).

Requerimientos

• Educación mínima: Educación Básica Secundaria
• años de experiencia
• Idiomas: Inglés

Palabras clave: smo, social, red, community, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, casa, remoto, remote, teletrabajo, home

Hace 1 hora (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

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